Shipping policy

Shipping Policy

Last Updated: August 2026

At Lorikeet Living, we're committed to delivering thoughtfully chosen products to your door as quickly and carefully as possible.

To bring you a carefully curated range of beautiful home essentials, we partner with both Australian and trusted international suppliers. This allows us to source unique, high-quality products that aren't always available locally while keeping our collection diverse and accessible.

We appreciate your patience and understanding.


Processing Your Order

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will begin processing on the next business day.

During busy periods or promotional events, processing times may be slightly longer.


Delivery Timeframes

Estimated delivery times are:

Australian Warehouse Products

  • Standard Delivery: 3–10 business days
  • Regional and remote areas: 5–15 business days

International Supplier Products

Some items are shipped directly from our trusted international suppliers.

These products generally arrive within:

  • 10–25 business days

Delivery times may vary depending on customs processing, courier networks and your location.

Where possible, we'll clearly indicate on the product page if an item is dispatched from an international supplier.


Multiple Shipments

To get your order to you as quickly as possible, products may be dispatched from different warehouse locations.

This means:

  • Your order may arrive in multiple parcels
  • Items may arrive on different days
  • You'll receive separate tracking information where available
  • You will not be charged additional shipping because your order is shipped separately

This is completely normal and allows us to deliver available items without waiting for your entire order to be ready.


Shipping Costs

Shipping is charged at a flat rate per order. If your order is dispatched in multiple parcels or from different locations, you will not be charged any additional shipping fees.

From time to time, we may also offer free shipping promotions or free shipping once a minimum spend has been reached.


Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details (where available).

Please allow up to 48 hours for tracking information to become active.


Delivery Delays

While we work hard to deliver your order as quickly as possible, occasionally delays may occur due to circumstances outside our control, including:

  • Courier network delays
  • Severe weather events
  • Customs clearance
  • Public holidays
  • High shipping volumes
  • Supplier processing delays

We appreciate your patience should this occur.


Large & Bulky Items

Some larger or heavier products may require additional freight charges, particularly for regional or remote Australian addresses.

If additional freight charges apply that were not calculated during checkout, we'll contact you before dispatching your order.

If you choose not to proceed, you'll receive a full refund.


Incorrect Shipping Information

Please ensure your delivery address is correct before completing your purchase.

Lorikeet Living cannot accept responsibility for delays or additional delivery costs resulting from incorrect or incomplete shipping information provided at checkout.


Lost or Damaged Parcels

If your order arrives damaged or appears to have been lost during transit, please contact us as soon as possible.

We'll work closely with the courier and our suppliers to investigate and help resolve the issue as quickly as possible.


International Shipping

At this time, Lorikeet Living ships within Australia only.


Questions?

If you have any questions about your order, we're always happy to help.

📧 hello@lorikeetliving.com.au


Thank You

Thank you for choosing Lorikeet Living.

Every purchase supports our mission of helping Australian families create healthier homes through thoughtful everyday choices.