Contact information
Contact Us
We'd love to hear from you.
Whether you have a question about a product, need help with an order, or simply want to say hello, we're here to help.
At Lorikeet Living, we believe great customer service is just as important as thoughtfully chosen products, and we'll always do our best to respond as quickly as possible.
Customer Support
Business Hours
Monday – Friday
9:00am – 5:00pm AEST
Closed on weekends and Australian public holidays.
Response Time
We aim to respond to all enquiries within 1–2 business days.
If you've contacted us outside business hours, we'll get back to you as soon as we're back online.
Before You Get in Touch
You may find the answer you're looking for in our:
- Shipping Policy
- Returns & Refunds Policy
- Frequently Asked Questions (coming soon)
Order Enquiries
To help us assist you quickly, please include:
- Your name
- Your order number
- A brief description of your enquiry
If you're contacting us about a damaged or faulty item, please attach a few clear photos of the product and its packaging.
Follow Our Journey
We're excited to share healthy home inspiration, product launches and everyday tips.
Instagram (coming soon)
Facebook (coming soon)
Pinterest (coming soon)
Thank you for supporting Lorikeet Living.
Helping create healthier homes, one thoughtful choice at a time.